Privacy Policy
🌿 Nature’s Air & Water Privacy Policy
Last Updated: November 2025
1. Introduction
At Nature’s Air & Water (“NAW,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains what personal information we collect, how we use it to serve you, and the choices you have. It applies to all interactions with our website — www.naturesairandwater.com — including purchases, contact forms, and other communications (collectively, the “Services”).
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to fulfill orders, provide support, and improve your experience.
a. Information You Provide Directly
- Contact details: name, address, phone number, and email
- Order details: billing and shipping information, payment confirmation, items purchased
- Account details (if applicable): username, password, preferences
- Customer support messages: any information you choose to share with our team
b. Information Collected Automatically
We use cookies and analytics tools (like Google Analytics) to gather: browser type, device type, IP address, pages visited, time on site, and general location (city, state).
c. Information from Third Parties
We may receive limited data from trusted partners, including payment processors, shipping carriers, and marketing/analytics platforms.
3. How We Use Your Information
- Order fulfillment
- Customer support
- Marketing (if you opt in)
- Website improvement
- Legal compliance
We do not sell or rent your personal data to anyone.
4. Cookies and Tracking
Cookies help us remember your preferences and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect some site features.
5. How We Share Information
We only share information with trusted partners who help us operate our business, such as payment processors, shipping providers (UPS), marketing tools, and web service providers.
6. Your Rights and Choices
- Access, correction, and deletion of your data
- Opt out of marketing emails anytime
- Request we not sell or share your data for advertising
7. Data Retention and Security
We keep your information only as long as needed to fulfill orders and comply with laws. We use reasonable safeguards to protect your data.
8. Children’s Privacy
We do not knowingly collect information from anyone under 16 years old. Please contact us if a child’s data was provided.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with a revised “Last Updated” date.
10. Contact Us
Nature’s Air & Water
📍 850 S Jupiter Rd Ste 100, Garland, TX 75042.
📧 [email protected]
11. Related Policies
❓ Privacy Policy FAQ
No. We never sell or rent your personal data. We only share it with trusted service providers who help us process payments, ship orders, and improve your experience.
We collect basic contact details (name, email, address), order information, and anonymous analytics data like page views and time spent on the site.
Yes. We use cookies to keep your shopping cart active, remember preferences, and analyze site traffic. You can disable cookies in your browser anytime.
Every marketing email includes an “Unsubscribe” link. You can also contact us directly at [email protected].
You can email us with your request at [email protected]. We’ll verify your identity and process your request according to applicable privacy laws.
Yes. All payments are processed securely through trusted third-party processors (like Stripe or PayPal). We never store your full credit card details.
We retain order and account data only as long as necessary for legal, accounting, and customer service purposes.
We do not track your exact GPS location. We may use your IP address to understand general geographic trends (e.g., city or region).
Yes. California residents have the right to access, delete, or opt out of the sale or sharing of their personal data.
Email [email protected], and we’ll be happy to help.